Why unable to pull the app?

[CommunityMember126793]

Hi Community, can anyone help to understand the reason behind this error?

Post login received the below error (tried more than once)..

Is this app no more valid? If so then is there any substitute of this app in hub?

[rob_marshall]

@CommunityMember126793

After you log in, it will prompt you for the workspace.

Which App are you trying to download and I can test it myself?

Rob

[DaanishSoomar]

Hey@CommunityMember126793,

Former Anaplan Support member here. If you continue to face issues, I know Anaplan Support used to copy Apps for users that were not working.

There used to be a bug associated with how the App was uploaded to the Server. I am not sure if it is fixed yet. The Support team may have some superpowers which can download any app from the app hub and copy it over to your workspace if this continues to be an issue.

I would reach out to them and see if they can help in this situation.

[CommunityMember126793]

@DaanishSoomarThanks in advance for being so helpful!

I will wait for your revert..

[CommunityMember126793]

@rob_marshallit won't promoted for WS selection.

Here is the app link:https://community.anaplan.com/t5/finance/Rolling-Forecast/ba-p/28018

[rob_marshall]

@CommunityMember126793

Ok, first, you are not crazy, I received the same error. Let me try to run it down and see what is going on.

Rob

[rob_marshall · Accepted solution]

@CommunityMember126793

@ChrisMullencame to the rescue, please use this link:

https://us1a.app.anaplan.com/launchpad/nonpublic/AppInstallWorkspaceRedirect.action?appstoreAppGuid=...

It takes a bit to download, but both Chris and I tested it and it works.

Rob

[ChrisMullen]

Thanks Rob, you couldn't have done it without me

[CommunityMember126793]

Thanks@rob_marshall@ChrisMullen

@rob_marshallI think craziness only paid off here