rob_marshall
Moderator

@CommunityMember126793

After you log in, it will prompt you for the workspace.

2021-04-01_08-53-17.png

Which App are you trying to download and I can test it myself?

Rob

DaanishSoomar
Certified Master Anaplanner

Hey@CommunityMember126793,

Former Anaplan Support member here. If you continue to face issues, I know Anaplan Support used to copy Apps for users that were not working.

There used to be a bug associated with how the App was uploaded to the Server. I am not sure if it is fixed yet. The Support team may have some superpowers which can download any app from the app hub and copy it over to your workspace if this continues to be an issue.

I would reach out to them and see if they can help in this situation.

CommunityMember126793
Regular Contributor

@DaanishSoomarThanks in advance for being so helpful!

I will wait for your revert..

CommunityMember126793
Regular Contributor

@rob_marshallit won't promoted for WS selection.

Here is the app link:https://community.anaplan.com/t5/finance/Rolling-Forecast/ba-p/28018

rob_marshall
Moderator

@CommunityMember126793

Ok, first, you are not crazy, I received the same error. Let me try to run it down and see what is going on.

Rob

rob_marshall
Moderator

@CommunityMember126793

@ChrisMullencame to the rescue, please use this link:

https://us1a.app.anaplan.com/launchpad/nonpublic/AppInstallWorkspaceRedirect.action?appstoreAppGuid=...

It takes a bit to download, but both Chris and I tested it and it works.

Rob

View solution in original post

ChrisMullen
Community Boss

Thanks Rob, you couldn't have done it without me

CommunityMember126793
Regular Contributor

Thanks@rob_marshall@ChrisMullen

@rob_marshallI think craziness only paid off here:slightly_smiling_face:

pavan3669
Occasional Contributor

Hi
I'm unable create models. It says failed to load apps while I open apps. Could you please help.
It's been more than 3 months I requested for access to clear my test. I there anything I need to do in order to have it working for me?

Regards,
Pavan Bolla