我现在正在处理一个案例,客户创建了一个新的SFDC环境,该环境将Azure用作SSO。但是,他们无法在此环境中访问Anaplan连接的应用程序。他们的SFDC用户名与Anaplan用户名不符,因此我们必须创建一个工作。1.确保在SFDC用户配置中检查了Anaplan的“连接应用程序”和“可见”。2.创建一个与SFDC用户名匹配的新的Anaplan帐户。匹配原始帐户的所有工作区和权限。3.取消选中该新帐户的单个登录框,使其成为例外用户。4.将SFDC ORG ID和用户ID映射到此新的Anaplan帐户。5.注销,清除缓存和cookie,重新登录Salesforce。打开Anaplan选项卡。 Upon trying this work-around, the customer was able to see the Anaplan tab. However, this customer was worried about the scalability of this work-around. We would like to know what it would take for the development team to create an SSO-enabled SFDC tab that would allow the customer to avoid these extra steps.
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