Thanks for your response, @M.Kierepka. Yes. I have checked below points. Users were given 'read' access to modules, access was given to actions as well. (they are not on SSO). They were not able to see models. However, now the issue is sorted in a weird way. When I set the users access to the modules as 'write' , they are able to pull it. it does not make sense logically, but it worked...!!! -Achyut
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