About justin_blake

该项目已被确定为一个杰出的已知问题。Issue Imports to lists fail to complete with the error: "Import into failed: / by zero" Further updates will be provided here as they are available. If you encounter this issue please contact support@anaplan.com with details of the affected model. ... 查看更多

该项目已被确定为一个杰出的已知问题。Issue Model changes that should be allowed are failing with the error: "WorkspaceSizeException: Model change has been rejected to prevent the workspace exceeding its size limit" This can occur from a user change in the model or by an action which is importing data. Further updates will be provided here as they are available. ... 查看更多

该项目已被确定为一个杰出的已知问题。提供解决方法，直到正式解决该问题为止。Issue If two or more imports are triggered concurrently on a model, it is possible that one of the imports will fail to complete with the error "Model does not have a valid 'open' state: current state is WAIT_FOR_ALL_TASKS_OPEN". This error will only occur for imports that are using a model in another workspace as the data source of the import. If the error occurs on an import that is contained within a process, it will also cause the process to terminate. Workaround Imports/processes should be triggered to run in sequence. Avoid triggering an import/process on a model while one is already running. Another work around option is to ensure the source and target models are located within the same workspace. Confirm the workspace has adequate space available for the models beforehand. --- Internal Reference: CORESRV-7050 ... 查看更多

该项目已被确定为一个杰出的已知问题。Anaplan正在积极努力永久解决此问题。发出数据导入哪个目标时间段格式的订单项可以显示性能退化。解决方法在模型中介绍了一个新的文本格式化订单项，并将时间段数据导入到此中。然后更改现有的时间段格式的行项目，以使用公式来引用新订单项，例如FindItem（Time，TextLineItem）---内部参考：coresrv-6611 ... 查看更多

当试图访问一个模型,一些用户代表orted receiving a "HTTP Status 400 - Bad Request" error page, with the message ""Request header is too large". If you are encountering this issue, please follow the below steps to remove a browser cookie. This should allow you to access models successfully again. These steps are for the Chrome browser, but the principle is the same for other browsers: 1. In Google Chrome, go to Settings 2. Under "Privacy and security", click "Cookies and other site data" 3. Click "See all cookies and site data" 4. Find the cookie that is for "app.anaplan.com", and click the arrow (next to the trash can symbol) 5. You should have a cookie called "slideout-state". If you click the arrow next to this cookie, you should see it contains a lot of encoded data. 6. Click the X next to this cookie to remove it. 7. Retry accessing Anaplan. You should no longer see the error page. If you find these steps are still not working for you, please contact Anaplan Support. It will help if you can provide a HAR capture with your support ticket. Steps to do this are as follows: 1. Open Google Chrome and go to the Anaplan page where the issue is occurring. 2. Open your Developer Tools from the Settings menu (or press Ctrl+Shift+I on your keyboard). 3. In the Developer Tools panel, select the Network tab. 4. Look for a round Record button in the upper left corner of the tab, and ensure it is red. If it is grey, click it once to start recording. 5. Reproduce the issue that you were experiencing before. The network requests will get recorded. 6. Once you have reproduced the issue, right-click anywhere on the grid of network requests, select Save as HAR with Content, and save the file to your computer. --- Internal Reference: LOTUS-910 ... 查看更多

当同步现有的ALM模型时，用户会发现当前周期在部署的模型中变得不设置。这将是8月8日平台发布后的第一个ALM同步。原因是由于时间标签更改已引入并在此处进行了记录：。如图所示，这些更改将出现在第一个同步的比较报告中，因为它们需要应用于部署的模型。同步这些更改后，请确保您在部署的模型中重新设置当前阶段。如果您需要进一步的帮助，请联系support@anaplan.com。内部参考：ALM-1463 ... 查看更多

在此版本中，当您添加启用单个登录（SSO）工作空间的用户时，带有单个登录复选框的身份验证在“添加用户”对话框上未显示。默认情况下，当创建每个用户时，将选择此选项。如果您希望用户成为异常用户，并且用户不是现有的Anaplan用户，则该用户将无法接收正确的激活电子邮件。提供解决方法直到解决问题为止：1。如果添加现有的Anaplan用户作为异常用户：正常添加用户。在模型设置中，用户清除了要成为异常用户的用户的单个登录复选框。2.如果添加新的Anaplan用户作为异常用户：正常添加用户。在模型设置中，用户清除了要成为异常用户的用户的单个登录复选框。注销Anaplan并关闭您的浏览器。导航到https://sdp.anaplan.com/frontdoor/login单击忘记密码。输入您清除单个登录复选框的用户的电子邮件地址。 Click Submit. An activation email is sent to the exception user. ... 查看更多