adam.dielschneider
Occasional Contributor

Excel Add-in 4.3 unable to log in using SSO after applying Microsoft Edge update

This item has been identified as an outstanding known issue. Aworkaround is provided below.

问题

Users of Anaplan Excel Add-in 4.3 are unable to log in using SSO after applying update to Microsoft Edge

(Version 95.0.1020.38). The affected user will receive the error message: "The object invoked has been disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))"
add-in-SSO-error.png

Workaround

This issue has been identified as a bug by Microsoft, installing the latest build of Webview 2 Runtime for Edge will resolve this issue. This can be found on the following link:
https://developer.microsoft.com/en-us/microsoft-edge/webview2/

If this workaround is not suitable in your use case, please contact Support atsupport@anaplan.com.

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Internal Reference: XLSX-3701

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