Why am i now Communitymember85851 when i used to have a name?

[Stan · Accepted solution]

Hey there - If you log out of community and log back in, it should be fixed now! (Apologies for the inconvenience)

[filip.sypniewski]

Hi@Stan,

unfortunately still the same problem for me.

[Stan]

@filip.sypniewski- Can you try logging out of Community and logging back in? It should (fingers crossed) take care of resolving itself then!

[filip.sypniewski]

Solved this morning!

[LinyangSR]

Hi, I also have this issue. How can i change my name to Lin Yang instead of Communitynumber122313?

[JaredDolich]

@LinyangSR

Lin, send a note toacademy@anaplan.comwith the alias you would like. Also send them the email that is being used so they know how to merge the accounts.

Just did it myself this week and it came out fine.

[AaronW]

Hi! Please reach out tocommunity@anaplan.comand our team can take care of that for you.

[LinyangSR]

Thanks.@AaronW