Lula
New Contributor

Anaplan excel add-in 3.4

Hi,

My name is Laura and the company I am with started to use Anaplan models recently. I have been using Anaplan excel add-in to pull data for a few weeks and the experience has been great. Starting from yesterday, I was not able to log into that excel add in and got a message: "Top help protect your security, your web browser blocked this site from downloading files to your computer." Can someone advise what I should do to unblock it? Thank you very much!

1 ACCEPTED SOLUTION

Accepted Solutions
Lula
New Contributor

我卸载Anaplan excel添加(老版本sion) from my computer and installed the latest add on version, then I was able to pull data from that new Anaplan add on version. I am all set now. Thanks!

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2 REPLIES2
allitixtgaluska
Contributor

Laura,

Can you simply click on the alert and hopefully it will give you options to download or open?

Lula
New Contributor

我卸载Anaplan excel添加(老版本sion) from my computer and installed the latest add on version, then I was able to pull data from that new Anaplan add on version. I am all set now. Thanks!