Hi,
I am trying to access L1 Anaplan Training modules, however I am presented with the following error message:
anaplanenablement.s3.amazonaws.com’s server IP address could not be found.
I have cleared caches and still does not resolve the issue, please could someone kindly assist.
Thanks
When you say training modules do you mean the training data files or access to Anaplan in general.
In order to complete Level 1 you'll need access to an Anaplan Tenant. If you don't have access to one you can apply for a 90 day trial (free). If it's the files you can't download, then try using Chrome Incoginito or Microsoft Edge. There's an issue with Chrome native with people that are using the 90-day trial Tenant.
Get Setup with Anaplan.
I am referring to the Learning Center, L1 Model Builer Lesson 1. To confirm I already have an Anaplan workspace set up.
Thanks
Cane
Try this link here. If you get the same error let's explore your network firewall.
https://learning.anaplan.com/course/view.php?id=1289
Unfortunately I am still seeing the same error message.
Did you try Chrome incognito or Microsoft Edge? If so, then this is probably out of my line of expertise. You'll need to send a note toacademy@anaplan.comcopy your error message and explain you can't get to the L1 Training Course from your location (specify where you are located). Also note the browser you are using.
The first thing you'll be asked to do is clear your cache, so you might also mention you've tried that too.
Sorry, wish I could be more helpful.
Yes tried both Edge and Chrome, both showing same error messages.
No worries, will send the support team an email and thanks for your assistance.